TipToe Soles - About Us

About Us

TipToe Soles is an Australian owned and operated company. We aim to provide comfortable footwear at affordable prices to customers within Australia and around the world.

Returns and Exchange Policy

TipToe Soles is confident that you will be happy with your purchase. If for any reason this is not the case, we offer FREE RETURNS for items over $60 within 28 days of the order date. TipToe Soles will not take responsibility for returned items not received if registered post is not used. We have 4 conditions of return for change of mind, item(s) must be returned:

Within 28 days of the order date.
Item must be unworn with original tags still attached - we are unable to accept shoes with dirty marks or damaged soles.
Items must be returned in the original shoe box which must be in the original condition.
Postage is non-refundable.

TipToe Soles reserved the right to refuse the return if these conditions are not adhered to.

Delivery Policy

Orders placed before noon AEST will be packed and dispatched on business days. Once dispatched with Australia Post, expected delivery times for each region are as follows:

Express Shipping

1-2 business days - Victoria
1-3 business days - NSW, ACT, SA and QLD metro and most regional areas
2-5 business days - WA, NT and Tasmania

Standard Shipping

1-3 business days - Victoria
2-6 business days - NSW, ACT, SA and QLD and most regional areas
3-10 business days - WA, NT and Tasmania

Outer-regional areas may experience slightly longer shipping times.

Contact Details

Address:
322 Avondale Road
Enfield NSW 2133